Help
FAQ
Orders, delivery, returns and product information.
How does the sizing run?
Available sizes: XS, S, M, L, XL, 2XL. Check each product’s fit and sizing information before ordering.
Which items are one size?
Each product page lists its available sizes.
What are the products made of?
- Shirts: woven fabrics such as linen, oxford cloth, poplin, brushed twill and flannel.
- Knitwear: merino wool, lambswool and cotton-blend knits in cable, rib and waffle stitches.
- Trousers: cotton twill, corduroy, linen and wool flannel, cut with pleated or flat fronts.
- Outerwear: wool cloth, cotton canvas and lightly padded quilted shells.
- Each product page and care label lists the exact fabric for that item.
See the material details on each product page.
How should I care for my item?
Follow the care label and the instructions on the individual product page. Contact us if you need guidance for a specific item.
Where do you ship?
We ship within the United States only — all 50 states and the District of Columbia, including Alaska and Hawaii. We do not currently ship to U.S. territories, APO/FPO addresses or internationally.
How long does delivery take?
Orders placed before 12:00 PM CT on a business day start handling that day; later orders start the next business day. Handling takes 1–2 business days for every service.
- Standard: 6–9 business days total (1–2 handling + 5–7 transit).
- Express: 3–6 business days total (1–2 handling + 2–4 transit).
- Overnight: 2–4 business days total (1–2 handling + 1–2 transit).
How much is shipping?
Standard shipping is free on orders of $75.00 or more; otherwise $6.99. Express is $12.99 and Overnight is $24.99, regardless of order value.
Which payment methods can I use?
We accept PayPal balance, Visa, Mastercard through our third-party payment provider. Prices and payments are in USD.
How do I track my order?
When your parcel ships, its carrier and tracking number appear on our Track order page — enter your order number and the email you used at checkout.
Can I change or cancel my order?
Contact us before dispatch. After dispatch, use the return process.
Can I return an item?
Request a return within 30 days after delivery. See the Return Policy for conditions and instructions.
What if something arrives damaged?
Contact us with your order code and photos within 7 days where possible. We arrange a replacement or refund.
When will I receive my refund?
Inspection takes 1–2 business days; approved refunds are issued within 5–10 business days to the original payment method.
How do I contact you?
Email yirmeyahu@yirmeyahustore.com. We reply within 1 business day, Monday–Friday, 9:00 AM–6:00 PM CT.
How do your pieces fit?
Fit varies by piece, and each product page includes fit notes and the available sizes. If you are between sizes, contact us with your usual size and we will help you choose.
Do colours look the same in person?
Product images show every colour in soft, natural light to keep tones close to the fabric, but screens vary. Sage, oat and stone are muted, natural shades rather than bright ones.
What is the small Y on some pieces?
It is our emblem, embroidered in a tonal thread on selected shirts, knitwear and outerwear. It is part of the design and is shown in the product photos.